As a valued customer, you can always expect Quality and
Dependable Service from Quality Data Systems, Inc. We take PRIDE
in having you as a customer and in being able to provide excellent
service to your organization.
Service is performed on-site by our experienced, factory-trained
service technicians. Our continual training program assures each
technician is kept abreast of new product developments and
technology. Not only are our technicians trained to service and repair
QDS supplied equipment, but also many brands of competitive
equipment.
Our commitment to service does not stop there. Utilizing the latest
computerized service tracking system, we insure the effecient
handling of every service call and maintain the service history of all
your equipment.
Emergency repair is only part of the picture. We strongly encourage
our customers to keep their equipment under one of our beneficial
Maintenance Service Agreements to ensure the optimum performance
and life of their equipment.
Quality Data Systems, Inc. offers several options to fit each different
service need. With any service agreement you choose, you can
expect:
- Quality and Dependable Service
- On-site Repair and Maintenance
- Four Hour Average Response Time
- QDS supplied loaner machines
- Scheduled Preventive Maintenance Visits
- Phone Support
ON-SITE SERVICE:
Quality Data Systems, Inc. provides on-site service throughout Virginia, Maryland,
Washington - DC, Delaware, and in portions of West Virginia, Pennsylvania, and New Jersey
Please call for information on our NO TRAVEL CHARGE service areas!
DEPOT SERVICE:
Our National Depot Service Center provides depot service for the entire continental United
States, Hawaii, Alaska, and Puerto Rico.
We have an average turn around time of 24 hours from the day we receive your equipment.
Return shipments are made via UPS with the type of service you request.
Depot service can be an extremely cost effective way to have your equipment serviced.
We offer a FLAT RATE for labor and a 30 day service warranty.
